If you have any questions about the status of an order you've placed, please email us or call +1-888-SMARTRIP (+1-888-762-7874) and refer to your order number. 888.SMARTRIP (M—F, 7 am—8 pm), Washington Metropolitan Area Transit Authority. Open the Wallet app on your iPhone and select the SmarTrip card you want to remove. Power reserve enables you to quickly pay for rides and is available for up to five hours when your iPhone needs to be charged. SmarTrip in Apple Wallet is available for most SmarTrip and Senior SmarTrip cards (some older cards may not be transferrable), and available on iPhone 8 and newer with iOS version 13.6 or above, as well as Apple watch series 3 and newer. Open the Apple Wallet app on the iPhone you want to remove the SmarTrip card from. Open the Wallet app on your iPhone and tap the "+", Your SmarTrip is now in Apple Wallet, ready for use, Provide your card and account information, Place the card against the back of your iPhone. You may have a SmarTrip card on your iPhone and Apple Watch as long as they are two separate cards. Follow prompts to authenticate. If you don't remember it, login to your SmarTrip account on the web to find the right phone number. On iPhone XS, iPhone XS Max, and iPhone XR and newer, you can use power reserve with your Express Transit card. How do I enable auto reload on my SmarTrip card within Apple Wallet and how does it work? You will need to have an iPhone 8 and iPhone 8 Plus and newer or Apple Watch Series 3 and newer with the most current version of IOS. The transit balance and pass associated with your SmarTrip card will not change. Once you transfer your physical card to Apple Wallet, the physical card will be disabled and will no longer work. You will be able to see your transaction history. The SmarTrip card is accepted on the WMATA Rail system, WMATA owned parking garages, WMATA buses as well as Local Regional bus systems that display the SmarTrip logo. With lots of services going contactless amid a global pandemic, a new Metro option for mobile payment went live this week.. If the information still does not appear, please contact the SmarTrip Regional Customer Service Center at - Pay … How many SmarTrip cards can be set up for Express Transit? “SmarTrip on iPhone and Apple Watch provides riders [with] a ‘touch-free’ experience and a safer way to pay,” the Washington Metropolitan Area Transit Authority (WMATA) says. In the app, Metro riders can add funds, check … Technology is changing the way we efficiently and … Select "Transfer Existing Card" and follow prompts. You can also review your trip history online, and any complimentary trips that you receive will be credited to your account electronically. SmarTrip@wmata.com or 888-SMARTRIP for additional information. You can view card balances for all cards linked to your account. Open the Wallet app on your iPhone and press the "+" icon. CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS Apple Wallet - only Stored Value can be added through Apple Wallet. Where can I use SmarTrip in Apple Wallet? Place your SmarTrip card on a flat surface and rest your iPhone on the bottom half to complete transfer. If you don’t have Apple Pay set up I urge you to consider it.Otherwise, you should be able to reload it at any kiosk just like you used to with the plastic card (in theory at least, I haven’t tried this and can’t find a definitive answer online). customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) The Stored Value balance and pass associated with your SmarTrip card will not change. The balance will appear below the SmarTrip card image. Learn some of the countries and regions where you can use Express Transit mode to pay for rides with Apple Pay. Select the "…"and select Express Transit. What happens if the battery on my iPhone device dies and I need to use my SmarTrip card? Select the "SmarTrip - Washington DC" option under transit cards. Go to iCloud.com and log into with your Apple ID, Select Find My iPhone, then choose All Devices. On your iPhone, open the Watch app. Select the "Add Passes or Stored Value" option. WMATA launches SmarTrip for iPhone and Apple Watch by davinp Tue Sep 01, 2020 2:21 pm. On September 1st, 2020, Apple and WMATA enabled SmarTrip cards to be added to Apple Pay through the Wallet app. How do I transfer my SmarTrip card from my iPhone to Apple Watch or Apple Watch to iPhone? I am unable to transfer my physical SmarTrip card to Apple Wallet. On iPhone and Apple Watch- Open the Wallet app and select the SmarTrip card you want to view. Follow prompts to complete purchase. A SmarTrip card can only be on a single device at one time. (If you already have a SmarTrip® card, you can move it to Apple Wallet in seconds without adding a new card.) Today, SmarTrip® — the way to pay for Metro and all regional transit providers in the Washington, DC area — is launching on iPhone and Apple Watch, giving riders new and unparalleled convenience. Auto reload of Stored Value will trigger when the value of the card drops below the established threshold of $10.00. CUSTOMER SUPPORT: SMARTRIP & SMARTBENEFITS SmarTrip@wmata.com or via phone at 888-SMARTRIP. Can I have my SmarTrip card on both my iPhone and Apple Watch? So basically with Apple Pay in order to use a card to pay for something you normally need to authenticate with either FaceID or TouchID. PLEASE NOTE: SmarTrip Cards in Apple Wallet are not accepted on Baltimore MTA vehicles. You can use any card set up for Apple Pay. www.smartrip.wmata.com. You no longer need to carry a physical SmarTrip card. Certain iPhone cases my interfere with transferring your SmarTrip card to Apple Wallet. What are the benefits of registering my SmarTrip card within the app? What do I do? EZ-Pay Is a Better Way to Pay With EZ-Pay, you can prepay your MetroAccess fare by phone or the Internet with a credit/debit card, or in person with cash at the Metro Center Sales Office. How do I know when my SmarTrip card will expire? Select the Stored Value amount to add to your SmarTrip card. Place your SmarTrip card on a flat surface and rest your iPhone on the bottom half to complete transfer. What happens to my Stored Value balance when I move my SmarTrip card to another device? Choose SmarTrip under Transit Cards. IT'S TAP and GO TIME! The balance will remain on your SmarTrip card and will be available once that card is added to Apple Wallet on another iPhone or Apple Watch. 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